OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
105 ratings and 75 comments received in the last 90 days.
12 March 2025
The sales team at Boston were top notch. Very helpful and informative, great support on specing the car out
12 March 2025
Amber was very helpful!
10 March 2025
Car is fantastic and the salesman was very helpful
10 March 2025
Amber Yates was great and helped us get a good deal on the car.
07 March 2025
The purchase process had good communication, but the handover was disappointing. Delays on pickup day, an uncovered car, last-minute cleaning, watermarks, a misaligned dash cam, and smeared windows ruined the special moment we had planned!
02 March 2025
Very helpful in purchase and swift delivery
02 March 2025
Delivered within the week
01 March 2025
Amber, Alex and Dan were all on hand at a moments notice. Helpful, considerate, polite, knowledgeable and all in all lovely people.
01 March 2025
Car was presented immaculately. All information made clear. Also Jordan was helpful afterwards with anything I couldn't remember.
21 March 2025
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20 March 2025
Always great customer service and support
19 March 2025
Boston mini have been fantastic, amazing customer service and always happy to help and sort anything out. Have had a few cars from there, family members as well and we have always been impressed with the service we have received.
18 March 2025
Always friendly, patiently explain what and why they are doing things. Have always had excellent service from them.
17 March 2025
Dan , Neil and Amber are faultless and a pleasure to buy from
13 March 2025
Very friendly, welcoming receptionist who showed me in person where to sit & offered hot or cold drinks while waiting. Customer service person (Finlay) who dealt with my paperwork was also very friendly & extremely efficient at explaining everything
13 March 2025
As above
12 March 2025
Excellent service and some nice gifts for the inconvenience
10 March 2025
Service technician was very polite and helpful.
10 March 2025
Was met on time,dealt with very well by Kirsty,they did the service in the time promised and was washed and ready for me to collect on time.
21 March 2025
Great experience overall but room for improvement at my dealership